Frequently Asked Questions

What does activated oxygen/ozone do?
  • Ozone is a natural gas composed of three oxygen atoms (O3), it is blue in color and has a sweet aroma. The oxygen molecule we breathe has two oxygen atoms (O2) and is colorless and odorless. An ozone generator takes in oxygen from the air (O2) and applies a strong electrical charge, this bonds oxygen molecules into ozone (O3).  The ozone molecule attaches itself to bacteria, viruses, lead, sulfur, etc. The third oxygen molecule attacks the pollutant and while releasing the remaining oxygen molecule back into the atmosphere.

Why is activated oxygen/ozone considered nature's disinfectant?

  • It is generated from the sun's ultraviolet rays and lightning to control bacterial growth within the environment.  Ozone has distinctive sweet odor similar to smell after summer rain storm.  It is most effective in killing viruses, bacteria, fungi, and parasites.

What water quality issues does activated oxygen/ozone address?

  •  Removal of organic and inorganic matter, micro-pollutants (such as pesticides), enhanced disinfection, reduction of disinfection byproducts, odors and foul tastes.

How does activated oxygen/ozone treatment compare to other methods? 

  •  Ozone is most effective in killing bacteria and disinfecting than any other method including reverse osmosis, ultraviolet light, and regular filtration. Ozone treatment systems are also much simpler to use than other methods and in most cases. do not require multiple pieces of equipment. Portable systems provide the versatility to install in different and varying locations where water purification and disinfection may be needed.

How is activated oxygen/ozone different from chemical treatments?

  • Ozone destroys microorganisms instantly and effectively without leaving harmful residue in treated food or processing water. Therefore, ozone is safer and environmentally friendlier than most other antimicrobials. For example, ozone kills bacteria 3,125 times faster than chlorine.

Where can ozone water treatment be used most effectively?

  • Ozone treatment can be used for a wide variety of applications. Commercial uses of ozone include purification of drinking water, sterilization of medical instruments and devices, decontamination of fresh produce, and food preservation. Ozone also is useful in removing odors from water and air.

Is activated oxygen/ozone safe for human consumption?

  •  Yes. Unlike other water treatment processes, oxidation is a natural, chemical-free process that produces zero wastewater and the only residual product is an oxygen atom released back into the atmosphere. Thousands of cities worldwide including London, Moscow, Paris, Singapore, Los Angeles, and Milwaukee have been using ozone water treatment systems for many years. Most top water bottling companies rely heavily on ozone technology to disinfect bottles and provide clean, safe water for consumers.

    Why is the 0.02 micron filter better than other filters?

    • Most commercial filters have a 5 micron pore size, the NDW filter has a 0.02 micron pore size. Our filter can remove contaminants 250 times smaller than the average filter can without affecting the flow rate.

    How often do I need to replace the filter?

    • We suggest you change your High Flow 0.02 Micron Filter every 10,000 gallons.  However, the effectiveness of the filter over time depends on the quality of your water.